The Homelessness Reduction Act has enhanced the duty of local authorities to provide advice to everyone with a housing problem. A key challenge is managing increasing demand, whilst ensuring those most at risk receive appropriate support from an advisor.
AdviceAid SelfServ is a self-service application that is accessible from your website. It provides tailored, quality and localised housing advice in response to your customer’s needs and circumstances.
Advice covers tenant rights benefits, harassment, S21 notices, mortgage arrears, domestic abuse, rights of occupation, welfare reform, illegal eviction, rent arrears, housing disrepair and much more.
Adding AdviceAid SelfServ to your website will:
- Enhance your online advice offering
- Assist with the prevention homelessness and therefore save the council money
- Save on adviser time
- Remove the hassle of writing and updating the advice pages on your website
- Ensure your website is always up-to-date with the latest advice with little or no maintenance needed by your team.