Trown Housing Consultancy focuses on equipping housing options/homelessness services to work more efficiently, effectively and productively. We work closely with housing options services, improving the flow of information and providing procedural guidance and resources.
Our extensive experience and knowledge of the sector and familiarity with relevant systems and technologies enable us to offer specific tangible products, as well as advice on improved ways of doing things.
Trown Housing Consultancy are specialists in:
- Developing tailored on-line manuals, which draw together all the strands of information required by individual services;
- Developing customer self-advising materials, either stand-alone, or in parallel with staff manuals;
- Mapping existing processes, and re-engineering them to maximise efficiency;